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KB39: Printer Not Listed

Category: Online Database | Updated: 22/04/2013 12:36:51 | Read: 4293 (Last: 26/06/2019 02:53:44)

Description

You have problems printing from the online database system. Your printer is not listed in the printer device list.

Cause

This issue has been seen with multi-function printers that incorporate a scanner and with network or LAN printers that are not directly connected to a PC. The problem is the port name and our system normally only installs printers that have a USB or LPT port.

Resolution

Download and run the Microsoft registry fix below to enable printer redirection on all ports.

Related articles
KB30  Printer Problems

 Downloads  Size  Date  Description 
fix-printer-ports.reg (162)  1kB  31/12/2018   

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